This may be especially helpful if a customer has temporarily relocated during a storm event.Īs always, we appreciate your partnership. Using the phone number associated with an account, a customer can report an outage, and we can provide updates on estimated time of restoration, and even send a notification when power is restored. We’ll notify you when we detect an outage on your property, have restoration estimates and updates, or have restored power to your address. Sign up to receive alerts via text, phone call, or email when your power goes out. ![]() Receive personalized real-time outage information. The outage map also helps municipal officials understand the areas affected by power outages.Īnd our ‘Outage Alert’ page allows individuals to register for text updates. Learn the steps we take to restore power and follow our progress during largescale outages. First, National Grid’s ‘Outage Map’ shows the location of reported outages: Sign up to get email alerts, texts, or phone calls during major storms. ![]() As we prepare for (yet another) weekend storm, I thought I’d share a few links that you might consider posting on your municipal website. If your power continues to go on and off after we have made repairs, please contact us at 1-800-465.
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